Cooling-off and self-exclusion at Game X
A cool-off, sometimes called a time-out, blocks access to your account for a short period, typically between 24 hours and several weeks. It is useful if you notice you are playing more than intended and want a clear break without closing your account.
Self-exclusion is a more significant step. It blocks access for an extended period, usually six months or more, and in most cases cannot be ended early. During self-exclusion, you should not receive marketing messages. To check whether these options are available and how to request them, review your account settings at Game X or contact support via live chat, email, WhatsApp.
Self-excluding from one site does not block access to other casinos. If you want broader protection, consider using blocking software to restrict access to gambling websites across all your devices, and check whether a national self-exclusion scheme exists in United Kingdom.